Product
What are Loblola dog toys made out of?
Our dog toys are made out of a durable Thermoplastic Elastomer (TPE) that is FDA-compliant, food-grade safe, non-toxic, latex-free, and BPA & phthalate-free.
Where are Loblola dog toys made?
Our dog toys are designed and manufactured in the USA to ensure they're built safe using fair labor.
How durable are Loblola dog toys?
Toy durability information can be found in each toy description. Most of our toys are rated for moderate chewers. Remember, no dog toy is indestructible so it's important to supervise your dog during play.
How can I clean my dog toy?
Our dog toys are top rack dishwasher-safe. You can also easily clean them by soaking and scrubbing in warm, soapy water.
Shipping & Returns
Where do you ship to?
We ship within the US and to Canada, Europe, Australia, and New Zealand.
Do you offer free or flat rate shipping?
Shipping is free on orders over $75 in the U.S. Otherwise, shipping is calculated at checkout.
How can I track my order?
Once we ship your order, we'll send you an email letting you know that your order is on the way! It contains tracking info so you can keep an eye on where you package is and when to expect it.
What do I do if my package was lost in transit?
We highly encourage you to purchase Route Package Protection at checkout. That way, if your package is lost in transit, you can easily submit a claim through Route Package Protection to be reimbursed or to have a replacement sent at no additional cost. See our Shipping Policy for more information.
What's your return policy?
You can return an item within 30 days as long as it's in new and unused condition. Shipping charges apply. See our full Return Policy for more information or to start a return.
Other
Do you offer wholesale?
We do! Check out our Wholesale page for more info! You can also email us at wholesale@loblola.com.
I would love to interview Jenna about the company. How can I make that happen?
If you're interested in writing about Loblola's products or story or collaborating on an article, please email press@loblola.com to set that up.
Are your dog toys patented?
Yes, here are the patent numbers for each of our toys:
- Loblolly Pinecone Puzzle Toy: US D882,190 S; US D882,189S
- Milkcap Mushroom Interactive Toy: Patent Pending
Have other questions?
Head over to our Contact Page and drop us a line or email us at hello@loblola.com.